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Cookies Policy
This Cookies Policy explains how Space9 Casino may use cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, how information collected through them may be handled and the choices available to you. This policy should be read together with our Privacy Policy, Terms and Conditions, Responsible Gambling information and any other notices that apply to your use of the website.
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What cookies are and how they work
Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They can allow a website to recognise your browser or device, remember selected settings and understand how the website is being used. Some cookies are placed by the website you are visiting, while others may be placed by service providers that support website functions.
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Space9 Casino may use cookies, web beacons, pixels, tags, local storage and related technologies. In this policy, the word cookies is used broadly to include these technologies. They may collect information such as your browser type, device type, language preference, pages visited, time spent on a page, links selected and interactions with website features. Some technologies may also provide an approximate indication of location based on device or network information.
Cookies do not normally contain your full name, account password or payment details. However, information collected through cookies may sometimes be linked with information associated with your account, device or website activity. The way information is handled depends on the purpose of the technology, the settings used on the website and the service provider involved.
Session and persistent cookies
A session cookie normally operates while your browser is open and may be removed when the session ends. A persistent cookie may remain on your device for a set period or until you delete it. The length of time a cookie remains can vary according to its purpose, your browser settings and the service provider involved. Cookies may be used only for as long as reasonably necessary for the relevant purpose, subject to security, legal and operational requirements.
Some cookies are necessary for the website to function properly. Other cookies are optional and may help remember preferences, analyse website performance, improve services or support promotional activity. Depending on the type of technology and the purpose for which it is used, we may request your consent before using an optional cookie where consent is required by applicable law.
Types of cookies we may use
The categories below describe the main types of cookies that may be used on an online casino website. The cookies and similar technologies available at any particular time may change as website features, technology and service providers change.
Strictly necessary cookies
These cookies support essential website functions. They may help with page navigation, account access, session management, security controls, fraud prevention, load balancing, forms and other services that you request. Without these cookies, parts of the website may not operate correctly. Because they support core functions, they may not be available for removal through every cookie preference tool.
Preference and functionality cookies
These cookies may remember choices you make, such as language, region, display settings or other preferences. They can help provide a more consistent experience when you return to the website. If you disable these cookies, some preferences may not be saved and you may need to make the same selections again during future visits.
Performance and analytics cookies
These cookies may help us understand how visitors use the website, including which pages are viewed, how users move through the site and whether an error has occurred. Information may be used to measure performance, identify technical issues, improve content and make the website easier to use. Analytics information may be collected in an aggregated or pseudonymous form, depending on the service and its configuration.
Security and risk management technologies
Cookies and similar technologies may help protect accounts and the website from unauthorised activity, automated abuse, suspicious behaviour and other security risks. They may assist with verifying a session, detecting unusual activity, supporting access controls and investigating conduct that may breach website terms. These technologies operate alongside other security, verification and monitoring measures.
Advertising and marketing cookies
Where permitted and used, advertising or marketing cookies may help measure promotional activity, understand visits that result from a campaign and show information that may be more relevant to a visitor. These cookies may be set by Space9 Casino or by marketing service providers. Marketing information does not mean that gambling is suitable for every person. Gambling involves risk, and all promotional communications remain subject to applicable terms and responsible gambling requirements.
How cookie information may be used
Information collected through cookies may be used for several related purposes. The purpose will depend on the type of cookie, the service involved and the choices you make. We may use cookie information for the following purposes:
- To operate, maintain and secure the website and its features.
- To remember settings, preferences and information that you choose to provide during a visit.
- To support account sessions and help prevent unauthorised access.
- To identify technical problems, improve page performance and test website features.
- To understand general traffic patterns and how visitors interact with the website.
- To measure the effectiveness of communications or campaigns where applicable.
- To detect, investigate and help prevent fraud, misuse, security incidents or activity that may breach website terms.
- To support customer service, website administration and website functionality.
- To help improve accessibility, navigation and the general user experience.
- To comply with legal, regulatory, audit and record-keeping obligations where applicable.
Cookie information may be combined with information collected directly from you or generated when you use an account. Any use of personal information is subject to our Privacy Policy and applicable privacy obligations. We do not treat a cookie setting as permission to collect information for purposes unrelated to the purpose described when the setting is requested.
Cookies may also help us understand whether website content is working as intended. For example, information about loading times, navigation problems or repeated errors may be used to identify improvements. These activities are intended to support a reliable and secure website, but no online service can be guaranteed to operate without interruptions or technical faults.
Cookie information may be retained for different periods depending on its purpose. We aim to retain information only for as long as reasonably necessary, taking account of business needs, security requirements, dispute resolution and any applicable legal or regulatory obligations.
Your cookie choices and browser controls
When you first visit the website, you may be shown a cookie notice or preference tool. Where available, you can use it to accept optional cookies, reject them or select particular categories. Your choices may be stored in a cookie so that the notice does not need to be shown repeatedly. If you clear your cookies, change device or use a different browser, you may need to set your preferences again.
Managing cookies through your browser
Most browsers allow you to view, block, delete or restrict cookies through their privacy or security settings. You may also be able to configure your browser to warn you before a cookie is stored. The steps differ between browsers and devices, so you should consult the relevant browser provider for instructions. Some mobile devices provide additional controls through their operating system settings.
Blocking all cookies may affect the availability, security or performance of the website. You may be unable to sign in, maintain an account session, use certain account functions or save preferences. Disabling optional cookies should not normally prevent access to essential website features, but the effect may vary according to the technology used and the settings selected.
Changing or withdrawing preferences
If a cookie preference tool is available on the website, you can return to it to change your choices. You may also delete cookies already stored on your device through your browser settings. Removing a cookie does not necessarily remove information that was collected before it was deleted. If you want to ask about personal information associated with your use of the website, please refer to the Privacy Policy for the available privacy request process.
Cookie controls are separate from account, marketing and responsible gambling settings. Changing your cookie preferences will not automatically close an account, cancel a communication subscription, change account limits or alter another setting that may apply to your use of the website. Separate instructions or controls may apply to those matters.
You can choose not to provide optional consent where a consent choice is presented. However, some website functions may continue to require strictly necessary cookies. If you have questions about the effect of a particular setting, review the information shown in the relevant preference tool before confirming your choice.
Third-party services, privacy and policy updates
The website may include links, content or services provided by third parties. If you interact with those features, the relevant third party may use its own cookies or similar technologies. Third parties may process information under their own privacy notices and terms. We encourage you to review the information provided by a third party before using an external feature or following an external link.
We may use service providers to support hosting, website analytics, security, communications, customer support, payment-related functions or other website operations. Some providers may use cookies or similar technologies on our behalf. Relevant providers may be required to handle information in accordance with their contractual responsibilities, applicable law and appropriate security practices.
Some third-party services may process information outside Australia. Where this occurs, the handling of information may be subject to the laws of the country where the service operates. Further information about personal information, overseas disclosures, data security and privacy rights is provided in our Privacy Policy.
No online transmission or storage system can be guaranteed to be completely secure. You should use a trusted device, keep your browser and operating system updated, protect your account credentials and sign out when using a shared device. Do not provide account or payment information through an unexpected link or message. If you believe your account or device may have been compromised, use the account security process made available on the website.
Changes to this Cookies Policy
We may update this Cookies Policy when our website, technologies, service providers, legal obligations or business processes change. The latest version will be made available on the website and may show the date of the most recent update. Changes may include the addition, removal or reclassification of cookies and similar technologies.
You should review this policy from time to time so that you understand how cookies may be used. If a change requires renewed consent, we may display a new notice or preference request. If you have questions about this policy, your cookie choices or the handling of personal information, please use the contact or support options published on the Space9 Casino website. We will consider enquiries in accordance with our Privacy Policy and applicable Australian privacy requirements.
